Imagine this, you and your team have identified what you need to achieve this year and everyone has their marching orders and now it’s time to get in action. You start the year strong but as time passes the team begins to slow down, deadlines are getting pushed back, tension escalates, morale dips and you are the person accountable for the performance of the team.
What do you do?
You’ve tried your go-to leadership tools and the team isn’t responding.
It would be so easy to rationalize and justify why the team is performing poorly and why it’s not your fault. You’ve already done so much, provided the resources, invested in the technology they need, trained them, etc…and regardless of your efforts, they are still not elevating their game.
While it would be easy to think like this, unfortunately, this type of thinking is just not serving you or the organization…
Let’s face it, the team doesn’t need you in order to fail. They can miss deadlines, get behind, make excuses and get stressed without YOU. They’ve got that nailed down. What they do need is for you to step up. These challenges are the opportunities for you to step up as a leader, develop your capacity and utilize all your leadership skills.
Unfortunately, instead of stepping up, we as leaders far too often stumble over ourselves and fall into one of these 3 Mindset Traps:
Mindset Trap #1:
Making a Plan to Deal with Under-performers After the Year is Finished.
If you’re making a plan to layoff or downsize after your fiscal year ends, it means you’ve already given up on the people you employ, and the year hasn’t even finished. The game is still going and you’re planning the bus ride home.
If you know that someone is not right for your organization, TAKE ACTION! Either get them in the game or take them off the team: Coach Up or Coach Out! Unless you as the leader take action, they are dead weight that the rest of the team has to carry. What kind of message does not taking action send to your team about your leadership skills?
If the person is right for your organization, then TAKE ACTION! I’m not talking about the action of observing them, talking about them, shaking your head at them, sharing information with them.
Information is just information, it is not leadership and all of these previously mentioned options are too passive.
I’m talking about getting in there, putting structures in place that encourage behavior shifts (like using scoreboards). If you want to shift to results, you must shift behaviors first. Anyone can observe and have an opinion… Leaders Lead! SO TAKE ACTION!
Mindset Trap #2:
Thinking They Can Figure It Out On Their Own.
If the under-performer in your organization could figure it out, they would have figured it out and you would know that because they would be producing results. That is unless of course they don’t care about the work and then the action to take on your part is clear. Remember, this isn’t a judgement, this is just facing the fact that something is off and your leadership could make a difference in how things turn out.
Thinking they can figure it out on their own is a total lie that we tell ourselves in order to protect us from feeling bad about the fact that people, under our leadership, are not performing. They may appear competent, strong, independent and put together, but if they are not producing results, they need help, your help, whether they like it or not, or ask for it or not.
If you just read that last paragraph and heard me telling you to step in and do it for them, Wrong, that is not what I am saying at all. As leaders we must inspect what we expect and when people are under-performing, we probably need to increase the cadence of accountability and put structures in place, like scoreboards, to help reinforce ACTIONS that increase performance.
Mindset Trap #3:
Getting Defensive and Grumpy When the Team is Under-Performing
As a leader, you don’t have permission to be defensive or grumpy simply because you are the leader. Everything you say and do is under a microscope. Don’t get paranoid but know that the tendency for these reactions to come forth does exist. When you speak, your words carry weight and power and people are listening. When you act, your actions carry weight and power and people are watching, so be on the lookout fo this behavior in yourself.
Say and act in a way that allows you to be your best self. That includes being at your best when people are talking with you about things that are getting in the way of them being at their best.
Every business has issues, the power in a business is their ability to identify and solve issues rapidly. If you are defensive and grumpy, why would your team willingly want to bring issues to your attention?
I know some of you are thinking, “That’s awesome Pamela. Keep those complaints far from me”. By being defensive and grumpy, you’re getting your wish, but your leadership skills or in this case, lack of leadership skills are limiting your business and your team’s success.
Who would want to work in a place like this? Even if you pay more than your competitors, you’ll see high turnover and a sour work culture. Let your guard down and embrace the opportunities to solve issues.
People are relying on you to continue to develop your capacity to lead.
There is nothing more frustrating than following a leader that is rustling around in one of these traps.
Tips from this Blog:
- Play to the End of the Game
- Coach Up or Coach Out
- Take ACTION
- Shift Behaviors with Scoreboards
- Inspect What you Expect
- Increase the Cadence of Accountability
- Let Your Guard Down and Solve Issues
It is one of the most difficult and most rewarding aspects of working with people. Make the commitment to pay full out and elevate your game.
If you are ready to raise the bar and summit even higher goals, schedule a call. Performance is ACTION.
If you’re NOT getting the results you need to grow your business as fast as you would like, then I would encourage you to Apply for a complimentary Harmonic Alignment Assessment.
Here’s what’s going to happen during your Harmonic Alignment Assessment:
- Step 1: I will diagnose where you, your team and your business are out of sync with each other.
- Step 2: I will prescribe the recommended improvements in order to tune up your business and outperform your past in order to achieve your desired results.
- Step 3: I will demonstrate and role play back to you a conversation on how to get your team on board with the initiative and empower them to embrace the process you will implement.
Here’s what the Harmonic Alignment Assessment will do for you…
- #1: Stop Losing Productivity: I will show you where, in your current business, your People, Processes, and Performance are out of sync causing you to lose productivity.
- #2: Start Generating Momentum and Velocity: You will learn what areas of your business require immediate attention and how to implement the solutions that provide the greatest impact.
- #3: Accelerate Results: During our call, we will flush out hidden opportunities for achieving accelerated results by harmonizing your team.
Here’s what to do next?
Click Here To Apply Now to Schedule Your Call! Now, as you might imagine, this is a crazy offer, and I only have a limited number of calls available per week because I’m busy training, speaking and consulting other organizations as they apply the Harmonic Performance System.
Why would we do all this for free?
Simply put, I want to show you I actually know what I’m talking about.
I call this, “Value In Advance”… and its how I create trust, credibility, and activate the correct sequence of emotional triggers in the mind of our customers to earn the right to continue the conversation.
I want you to imagine how having 100% of your team aligned, focused and engaged will allow you to accelerate and produce unprecedented results. In fact, I’m so confident this will make a difference for you that I’d even say that once your team begins working together in concert to achieve the organizational goals, you’ll want to hire us to help you implement the Harmonic Performance System so you can CRUSH IT in every part of the organization!
Whether you decide to have me help you on a more personal level or you decide to invest in one of my courses, what you’ll discover is that your investment will be far less than the cost of doing nothing.
In other words, it’s going to cost you way more to do nothing than it will to make an investment in you and your team’s professional development. And the best part is that will continue to provide a return on your investment year after year as your leadership, your team and your business continue to harmonize and grow over time.
I get you may be skeptical, and that’s perfect, most of my now clients felt the same way until we had this call. So I guess the real question is, isn’t it worth 30 minutes of time together to find out what might be possible for you? If yes, then click the link here to schedule a no-obligation call today, I can’t wait to talk with you.
Be Brilliant and Keep Growing,
I’ve helped others achieve breakthrough, real dollar results, and I can help you too!
Be Brilliant & Keep Growing,
Written by Pamela Mumm